Shipping & Returns
Our shipping rates, dispatch information, and returns policy.
UK Shipping
All UK orders are shipped via Royal Mail Tracked 48 (2–3 working day tracked delivery). Shipping is calculated based on your delivery postcode at checkout. UK Mainland: £4.99. Scottish Highlands & Islands: £7.99. Northern Ireland: £7.99. Isle of Man, Channel Islands & Scilly Isles: £8.99. Free shipping on orders of £100 and over (all UK zones).
International Shipping
Ireland: £12.99. European Union: £14.99. United States & Canada: £19.99. Australia & other international destinations: £24.99. International customers are responsible for any customs duties, taxes, or import restrictions in their country.
Dispatch Times
Orders are typically dispatched within 1–2 business days of payment confirmation. You will receive a notification once your order has shipped.
Discreet Packaging
All orders are shipped in plain, discreet packaging with no external indication of contents.
Returns & Exchanges
Due to the nature of the products, no returns or exchanges are accepted after payment has been made.
Damaged or Incorrect Items
If you receive a damaged or incorrect item, please contact us within 48 hours of delivery with photographic evidence. We will arrange a replacement or refund where appropriate.
Lost Parcels
If your parcel is lost in transit, please contact us and we will work with the carrier to resolve the issue.